Last Updated: 03-03-2025

Welcome to BuySial (“we,” “us,” or “our”). By accessing or using our website https://www.buysial.com (the “Site”), you agree to comply with these Terms & Conditions (“T&C”). Please read them carefully.

1. Acceptance of Terms

By using the Site, you confirm you are at least 18 years old and legally capable of entering binding agreements. If you disagree with any part of these T&C, discontinue use immediately.

2. Definitions

  • “Products”: Beauty and cosmetics items sold on BuySial, including skincare, makeup, haircare, and fragrances.
  • “User”: Anyone accessing or purchasing from the Site.
  • “Account”: A registered profile on BuySial.

3. Account Registration

  • Provide accurate, current information during registration (e.g., name, email, shipping address).
  • Safeguard your password; you are responsible for all account activity.
  • We reserve the right to suspend or terminate accounts for fraud, misuse, or violation of these T&C.

4. Products

  • Product Descriptions: We strive for accuracy but do not guarantee color, texture, or performance variations due to screen settings.
  • Compliance: Products comply with UAE regulations, including ESMA standards. Ingredients are listed for allergen checks.
  • Use at Your Risk: Perform patch tests for new skincare/makeup. Consult a dermatologist if pregnant, nursing, or with sensitive skin.

5. Pricing & Payment

  • Currency: Prices are in UAE Dirhams (AED) and include 5% VAT.
  • Payment Methods: Credit/debit cards, Apple Pay, and other UAE-approved gateways.
  • Order Confirmation: Orders are binding only after payment confirmation.

6. Shipping & Delivery

  • Areas Served: Primarily UAE and GCC regions. International shipping subject to customs/duties.
  • Delivery Times: Estimated at checkout. Delays due to logistics or customs are not our responsibility.
  • Discreet Packaging: All orders are shipped in plain packaging.

7. Returns & Refunds

  • 14-Day Returns: Unopened, unused items in original packaging may be returned within 14 days of delivery.
  • Non-Returnable Items: Opened cosmetics, skincare, or hygienic products (e.g., lipsticks, mascaras).
  • Faulty Products: Contact us within 48 hours with photos for replacements/refunds.
  • Refund Process: Issued within 5 business days to the original payment method.

8. Intellectual Property

All Site content (logos, text, images) is owned by BuySial or licensors. Unauthorized use (e.g., copying, resale) is prohibited.

9. User Conduct

Prohibited actions include:

  • Using the Site for illegal activities or resale.
  • Reverse-engineering or disrupting Site functionality.
  • Uploading harmful content (viruses, spam).

10. Disclaimers & Liability

  • Product Use: BuySial is not liable for allergic reactions, misuse, or third-party modifications.
  • External Links: We are not responsible for third-party websites linked on the Site.
  • Limitation of Liability: We are not liable for indirect damages (e.g., loss of profits) or technical Site errors.

11. Privacy & Data Protection

  • Data Collection: We adhere to UAE’s Personal Data Protection Law (PDPL). Review our Privacy Policy for details.
  • Third Parties: Data is shared only with payment processors and logistics partners under strict confidentiality.

12. Governing Law

These T&C are governed by UAE law. Disputes will be resolved in Ajman courts or via mediation per UAE Consumer Protection Law.

13. Updates to T&C

We may update these terms. Continued use after changes constitutes acceptance.

14. Contact Us

For inquiries or disputes:
Email: support@buysial.com
Address: Falcon Towers, Al Rashidiya 2, Ajman, United Arab Emirates
Phone/WhatsApp: +971-5032-83800

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