FAQs

Frequently Asked Questions

1. Where do you ship to?

We ship internationally, including to the United Kingdom, United States, and many other countries worldwide. Shipping options and costs are calculated at checkout.

2. How long does delivery take?

Delivery times vary by destination. Please visit our Shipping & Delivery page for estimated timeframes.

3. How can I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this to monitor your delivery status.

4. Can I return a product?

Yes! We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please visit our Returns & Refunds page for full details.

5. How long do refunds take?

Refunds are processed within 5–7 business days after we receive and inspect the returned item.

6. What payment methods do you accept?

We accept all major credit and debit cards, as well as other payment methods available at checkout. All transactions are processed securely.

7. My item arrived damaged. What should I do?

We're sorry to hear that! Please contact us at buysial@gmail.com with your order number and photos of the damaged item, and we'll resolve it promptly.

8. How do I contact customer support?

You can reach us anytime at buysial@gmail.com. We aim to respond within 1–2 business days.

9. Are your products safe and quality-tested?

Absolutely. All Buysial International products are carefully selected to meet our premium health and wellness standards.

10. Do you offer discounts or promotions?

Yes! We run promotions from time to time. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.