Privacy Policy

Privacy Policy

Welcome to BuySial!

Thank you for choosing BuySial ("we," "us," or "our") as your trusted global product sourcing partner. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with applicable data protection laws. We highly recommend that you ("User") read this policy carefully to understand your rights and how we safeguard your privacy.

By using BuySial's services, you agree to comply with the following terms and conditions in this Privacy Policy.

We are committed to respecting and protecting the privacy rights of all our users. Your personal information will be used responsibly and in accordance with this policy to ensure a seamless user experience. We will not disclose your information to the public or any third party without your consent unless specified in this Privacy Policy. Please note that we reserve the right to modify this policy periodically. By continuing to use BuySial’s services after any changes, you agree to the updated terms.

This Privacy Policy is an integral part of BuySial’s User Agreement. You are deemed to comply with this Privacy Policy when you agree to our User Agreement.

I. Definitions

In this Privacy Policy, certain terms are defined for clarity:

  1. Personal Information: Any information that identifies or can be used to identify an individual, such as your name, email address, phone number, or payment details.
  2. Processing: Any operation performed on personal data, such as collecting, storing, or using it.
  3. Data Controller: The entity that determines the purposes and means of processing personal information.
  4. Data Processor: The entity that processes personal data on behalf of the data controller.

II. Legal Statement

We at BuySial are committed to complying with all applicable privacy and data protection laws. This includes, but is not limited to, the General Data Protection Regulation (GDPR) and other local regulations in the regions we operate. We respect your rights under these laws and take all necessary measures to protect your personal information.

III. What Information Does BuySial Collect?

We collect personal and non-personal information to better serve our users, including:

  1. Personal Identification Information: Full name, email address, phone number, and billing information.
  2. Business Information: Company name, business registration details, and VAT numbers.
  3. Technical Information: IP addresses, device information, browser type, and usage data collected automatically when you interact with our platform.

Information is either:

  1. Provided directly by you through registration, purchasing, or contacting our customer support.
  2. Collected automatically when you use our website through cookies or other tracking technologies.

IV. For What Purposes Does BuySial Use Your Personal Information?

BuySial uses your personal data for the following purposes:

  1. Service Provision: To process your orders, handle shipments, and provide customer support.
  2. Improvement of Services: To analyze website usage data and improve user experience.
  3. Communication: To send you order updates, newsletters, or promotional materials (with your consent).
  4. Legal Obligations: To comply with applicable laws, such as tax regulations and fraud prevention.

V. How Does BuySial Handle, Share, Transfer, and Disclose Your Personal Information?

BuySial ensures that your personal information is handled securely and only shared when necessary. We may share your data with:

  1. Trusted Service Providers: Third-party logistics providers, payment processors, and cloud storage services that support our business operations.
  2. Business Transfers: In the event of a merger or acquisition, your data may be transferred to a new entity.
  3. Legal Compliance: We may disclose information to government authorities if required by law or to protect our rights.

International transfers of your personal information are conducted in compliance with applicable data protection regulations. We ensure that any third parties receiving your data adhere to strict privacy standards.

VI. Cookies

BuySial uses cookies and similar tracking technologies to enhance your browsing experience and gather insights on website performance. Cookies help us:

  1. Recognize your device when you return to our website.
  2. Personalize content based on your preferences.
  3. Analyze web traffic and usage to improve our services.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

VII. How Does BuySial Protect User Information?

We employ industry-standard security measures, including encryption, firewalls, and access control systems, to safeguard your personal information. While we take all reasonable precautions to protect your data, we cannot guarantee 100% security. We encourage users to also take steps to protect their personal information, such as using strong passwords and keeping them confidential.

VIII. Are Children Allowed to Use BuySial's Services?

BuySial's services are intended for business professionals and individuals over the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a minor, we will take steps to delete it immediately.

IX. Modifications

BuySial reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website, and users will be notified of significant changes via email or other communication channels. By continuing to use BuySial's services after such updates, you agree to the revised Privacy Policy.

X. How to Get in Touch with Us?

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us through the following methods:

  1. Email: support@buysial.com
  2. Phone: 0582046676
  3. Mailing Address: Falcon Towers A6, Al Rashidiya 2, Ajman